Corporate Social Responsibility

WLLS operations have an impact on the environment, society and economy.

Our activities help our clients to reduce their impact, but in delivering our services we incur costs ourselves.

We pledge to become Net Positive by 2025, with a commitment to put back more into society, the environment and the global economy than we take out.

As an interim goal, we commit to becoming Net Zero by 2023.

Every journey begins with the first step, and we have taken this by making it a high-level corporate goal and appointing a member of the senior leadership team to manage the transition.

We are at the start of our journey and intend to make great strides towards our goal through action rather than plans and rhetoric.

In the hope that others may want to mirror the steps that we take, we will be sharing everything we do so that others have our footprint, to avoid them reinventing the wheel.

Where possible and practical, we will take direct action. Otherwise, we will support others by offsetting our residual carbon footprint.


In our view, climate action is more important than climate policy and planning. Time is a key factor in limiting climate change and the clock is ticking for the planet.

Pareto’s Law suggests 80% of the benefit can be gained from 20% of the effort, so on day one of our net positive journey, WLLS pledges to offset the environmental impact from our operations. It’ll be an estimate based on power and heat in the offices, along with the vehicle and fuel costs of our activities.

Having taken immediate action, we then intend to undertake a more thorough assessment and will work with The Carbon Trust to guide us through the process.

In the short term, our footprint will be managed through officially recognised carbon offsetting schemes. We have a choice in terms of which environmental offsetting scheme we support and will review this each and every year to ensure the best fit with our values.

We know that:

  1. We want any offsetting to benefit the nearby environment and local society, even though it is more expensive than the equivalent scheme elsewhere on the planet.
  2. The offsetting scheme must have (in addition to the environment) some benefit to the water cycle.

For the first year, we have chosen the Rewilding offsetting scheme that, in addition to CO2 reduction, restores natural habitats for wildlife.

We are in conversation about re-wilding schemes that relate to agricultural land along river basins. In this way, run-off to rivers can be reduced thereby reducing the risk of floods and increasing aquifer recharge.


We actively support a range of local and global initiatives, whether financially or by using our expertise, to support communities with worthy goals.


Locally, we support the following community schemes:


Global Initiatives

There are things we take for granted that others around the world can only dream of. The health and prosperity of their communities can benefit greatly with a little help, and we support that.

We support WaterAid across the many great initiatives they undertake to get clean water to communities in need across the globe.

Given our status, we want to use what we know and what we do to help societies struggling to achieve performance in leakage, that we take for granted. Our skills and experience are more valuable than our money, so we made the decision to support leakage activities on behalf of Water and Sanitation for the Urban Poor, helping those most in need in cities around the world.

The Economy

As experts in leakage detection, we are working to continuously raise the standards and effectiveness of our in-house team of practitioners. We also assess and address the skills of others on behalf of our clients to baseline skill levels and identify development plans.

The Institute of Water

We are Gold Sponsors for the South East and South West regions for The Institute of Water, with a goal to educate and inform water industry professionals in the UK to better understand leakage as consultants, practitioners and interested industry professionals.

International Water Association

We are also members of the International Water Association in order to build relationships with our counterparts in other parts of the world, sharing knowledge and experience so that the profile of leakage professionals is raised through mutual achievement.

Our continued growth helps the local economy, but we additionally intend to offer opportunities for job exchange or placements so that individuals from other parts of the world can gain knowledge and experience from, working with us in the UK.
Likewise, our practitioners can gain from a different perspective through international experience.


Water Leak Location Services was established in 2013 to assist UK and International Water Utilities in tackling trunk main leakage and locating leaks in difficult site conditions.
Registered office: Unit 2 Basepoint Business Centre, Waterberry Drive, Waterlooville, Hampshire, PO7 7TH
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